Frequently Asked Questions (FAQ)

What skin types are SKINVOLVE products suitable for?

Our products are formulated for all skin types, including sensitive, dry, oily, and combination skin. However, if you have specific skin concerns, feel free to reach out to us for personalized recommendations.

Are SKINVOLVE products cruelty-free and vegan?

Yes, all SKINVOLVE products are cruelty-free, and most of our products are vegan. You can find specific vegan products on their respective product pages.

How should I incorporate SKINVOLVE into my skincare routine?

Our products can be seamlessly integrated into your existing skincare regimen. For the best results, cleanse, tone, and then apply our serums or moisturizers in the morning and night. Check the product page for specific instructions.

What is the shelf life of SKINVOLVE products?

Our products typically have a shelf life of 12 months once opened. We recommend storing them in a cool, dry place to maintain their effectiveness.

Can I use SKINVOLVE products during pregnancy?

While our products are made with safe ingredients, we recommend consulting with your healthcare provider before introducing any new skincare products during pregnancy.

Do you offer international shipping?

No, we ship only to the US and Canada at the moment.

How long will it take to see results?

Results vary depending on the product and individual skin type. Some users notice improvements within a few days, while others may take a few weeks for visible changes.

What is your return policy?

Results vary depending on the product and individual skin type. Some users notice improvements within a few days, while others may take a few weeks for visible changes.We offer a 30-day satisfaction guarantee. If you’re not completely satisfied with your purchase, you can return it within 30 days for a full refund. Please visit our returns page for more details.

Can I track my order?

Yes, once your order is processed, you will receive a tracking number via email so you can monitor your delivery status.

Are SKINVOLVE products free from harmful chemicals?

All our products are free from parabens, sulfates, synthetic fragrances, and other harsh chemicals, ensuring clean, safe skincare for all skin types.

How can I contact SKINVOLVE for additional support?

You can reach us through our contact page, or email us at smoothtalk@skinvolve.com. Our team is happy to assist with any questions or concerns.