+ Oh, I want to return my products/a refund.
Our least favorite thing on your body is a frown. If for some reason you’re unhappy with your purchase we offer returns within 30 days of purchase back to your original form of payment. Please contact us to receive a return label at firstname.lastname@example.org. Once the items are received and the product(s) are inspected we will initiate a return to your card minus the return shipping cost. If items are more than 50% used we will not be able to issue a refund. We do not offer product exchanges. Please allow 10 business days for the return to be processed.
+ Oh, I want to exchange my product.
Something not right? If you received a damaged or defective item then of course, we'd like to know. We only want to be our best, so please email us at email@example.com with the following details. We’ll get back to you as soon as we can:
1. Order number & order email
2. A picture of the damaged goods